Rashard Mendenhall: Shut Yo Mouth!
Peter Panda

*this blog entry was originally posted on Forbes.com

Two years ago I was talking to an executive of an NFL franchise. Twitter was just blowing up and I counseled him that the team should be harnessing their players’ burgeoning interests in getting on the social media tool as a means of connecting with fans.

MendenhallSet the tone with your employees, teach them how to use it, and you’ll potentially have a quality brand ambassador.

His response to me was, “There’s no way in hell we’re letting our players on Twitter.”

And I thought, “Man, he doesn’t get it. He has no choice. His players will be on, and he’ll have lost the battle before it even begins.”

All of this brings us to the case of Rashard Mendenhall, the talented yet troubled Pittsburgh Steelers running back.

You see, like many of us, Mendenhall likes to use his Twitter account. And he seems like a genuine, thoughtful young guy, bent on not unfairly passing judgment on people, randomly speaking his mind like any other 24-year-old.

Clearly, however, no one ever counseled him as to how he should use it, as was evidenced by his Tweets following the death of Osama bin Laden. He wrote, “It’s amazing how people can HATE a man they have never even heard speak. We’ve only heard one side . . .” He also tweeted of Sept. 11: “I just have a hard time believing a plane could take a skyscraper down demolition style.”

Whether Mendenhall had a point or not, there’s just some subjects you don’t touch without damaging your personal brand — especially when they go against the grain of what 99.9 percent of Americans believe.

And so not only did he damage himself, but along with it, the brands he represents: the Steelers, the National Football League, and his principal endorser, Champion athletic apparel.

The fallout was relatively predictable: a massive swath of national media coverage, widespread scorn, and of course, Champion dumped him.

Welcome to Tiger Woodsville Rashard! Champion said it was, “ending our business relationship” with Mendenhall since the athletic brand doesn’t think he “can appropriately represent Champion.”

In short, his personal brand became an unfortunate anchor weighing down the apparel line he was representing.

One would expect Mendenhall to react by being contrite, saying he learned from his situation and hoped to redeem himself, right? Naaah! He and his agent decided it made more sense to sue Champion for violating his contract.

“For Rashard, this really is not about the money,” Steven Thompson, an attorney representing Mendenhall, told the Associated Press. “This is about whether he can express his opinion.”

Now I’m no lawyer — although I did play one on “L.A. Law” opposite Corbin Bersen – but when an employee says something stupid that embarrasses the brand the employee represents, said employer can relieve he or she of their duties in a heartbeat.

Sports law professor Jeffrey Standen seemed to agree, “An athlete contracts away his free speech rights in signing his endorsement deal.”

Ya think?

Look, Mendenhall has had a tough offseason due to no one other than himself. SteelersDepot, a popular fan blog, is even speculating he’ll soon be an ex-Steeler as the team’s owners, the Rooney family, has a low tolerance for embarrassing the team’s brand.

What Mendenhall’s agent needs to do is to wake up and consider the longterm personal brand of his client. He should be counseling his player is to step back and let this entire situation pass. Call it some toxicity relief. Just get on the field and have the best season of his young career.

To quote the late Issac Hayes’ background singers in the song “Shaft,” most important — for now at least — is for Mendenhall to just “Shut yo mouth!”

Peter Panda

Pioneering social media panda bear Tagawa “Peter” Panda was born on a Chinese game reserve in 1969. He emigrated to the United States in 1987 speaking no English, with only the fur on his back and $97 stored in a Jansport fanny-pack wrapped around his waist.

In 2003 while searching for food on the campus of Washington University, he discovered a computer lab where he would ultimately teach himself web development, graphic design, and immerse himself into the growing digital media evolution that was erupting at the time.

With his trademark surly demeanor developed during beatings on his boat ride from China to the U.S., as well as having a penchant for eating vast quantities of bamboo, and enjoying Scotch and cigars, Peter is broadly recognized for coining the phrase “social media” in 2004. He joined Elasticity in late 2009 as the agency’s director of social media strategy and wildlife relations. Friend him on Facebook here.

Creative, Culture, Data, Development, Media, News, PR, Social, Strategy | 11.12.2019
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