Performance Marketing Firm Elasticity Is Hiring a Client Relationship Manager
Peter Panda | Director of Animal Stuff

US – St. Louis, MO – Onsite or Remote
Compensation: Commensurate with experience

Elasticity is a full-service marketing agency partnering with challenger brands who want more by combining authenticity, creativity and a genuine passion for what we do. We stretch the limits of what’s possible from a creative partner by helping build true relationships with our clients and their audiences, empowering them to expect more. Our team consists of passionate, creative and dynamic individuals who are constantly pushing the boundaries, looking for new and different ways to exceed client expectations and move the industry forward.

At the heart of our approach lies a deep understanding of the unique needs of each client, regardless of industry. We know that the key to success is not just in delivering a service, but in crafting personalized strategies that resonate with their audience. This allows us to build long-lasting relationships where expectations are not only met, but exceeded. By continuously evolving our methods, we ensure that our clients are always one step ahead, making the most out of every opportunity to connect and grow.

When it comes to industries with specialized demands, such as law firms, we at Digimark tailor our marketing strategies to meet their unique needs. In the highly competitive legal sector, visibility is paramount, and that’s where our expertise in SEO comes into play. Our team works diligently to improve search rankings, ensuring law firms are easily found by clients who need them most. We don’t just offer generic solutions; we dive deep into understanding the nuances of each law firm, creating targeted campaigns that effectively reach the right audience and deliver measurable results.

OVERVIEW

As a Client Relationship Manager (CRM) at Elasticity, you will play a pivotal role in building and maintaining strong client relationships while ensuring the successful execution of marketing strategies. You will be responsible for understanding your clients’ needs, developing strategic marketing plans, and overseeing the delivery of outstanding marketing services.

Think you might be a good fit? Here is a breakdown of what we are looking for:

RESPONSIBILITIES
Client Relationship Management: Build and nurture strong, long-lasting client relationships through effective communication and understanding of their business objectives.

Strategic Planning: Collaborate with clients to develop comprehensive marketing strategies aligning with their goals and objectives.

Project Management: Oversee the execution of marketing campaigns, ensuring they are delivered on time and within budget.

Team Collaboration: Work closely with cross-functional teams, including designers, content creators, and digital marketing specialists, to ensure the successful implementation of marketing initiatives.

Performance Analysis: Monitor and analyze the performance of marketing campaigns, providing clients with regular updates and insights to drive continuous improvement.

Budget Management: Manage client budgets effectively, allocating resources to maximize ROI.

Client Reporting: Prepare and deliver regular reports to clients, summarizing campaign performance and offering actionable recommendations.

QUALIFICATIONS

  • Bachelor’s degree or equivalent experience in marketing, business, or a related field.
  • Proven experience in client account management or brand management within a marketing agency setting.
  • Strong understanding of marketing principles and strategies.
  • Exceptional multitasking, communication and interpersonal skills.
  • Proficiency in project management tools and software.
  • Analytical mindset with the ability to interpret data and make data-driven recommendations.
  • Highly organized with excellent attention to detail.
  • Ability to work in a fast-paced, collaborative environment.

IDEAL CHARACTERISTICS

  • Entrepreneurial spirit/drive
  • Self starter
  • Passion for learning new industries
  • Team player
  • Ability to navigate conversations and communicate with a variety of personality types.
  • Not afraid to ask questions
  • Observant: Strong ability to sense moods and read body language
  • Excellent planner
  • Strong time management skills and desire to improve processes and maximize opportunities for high efficiency.

HOW TO APPLY
if you meet the aforementioned criteria and are ready to join the team – let’s talk. Send us your resume along with a cover letter and hey, let us know who your favorite band of all time is while you’re at it. Email: RobotOverlord@GoElastic.com.

Peter Panda
Pioneering social media panda bear Tagawa “Peter” Panda was born on a Chinese game reserve in 1969. He emigrated to the United States in 1987 speaking no English, with only the fur on his back and $97 stored in a Jansport fanny-pack wrapped around his waist. In 2003 while searching for food on the campus of Washington University, he discovered a computer lab where he would ultimately teach himself web development, graphic design, and immerse himself into the growing digital media evolution that was erupting at the time. With his trademark surly demeanor developed during beatings on his boat ride from China to the U.S., as well as having a penchant for eating vast quantities of bamboo, and enjoying Scotch and cigars, Peter is broadly recognized for coining the phrase “social media” in 2004. He joined Elasticity in late 2009 as the agency’s director of social media strategy and wildlife relations. Friend him on Facebook here.
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