Community Engagement
Customer-Centric Approach

How do you keep (and attract) customers? Through exceptional customer service online and off. With our proven five-step method, we nurture relationships and provide the support your consumers expect. We don’t just listen, we hear what people are saying to get the problem solved.

Community Engagement
Let's Work Together

Ready to wow your customers? Let’s chat and see what we can do together.


Community Engagement
Authentic Exchanges

There’s only one robot here (hey, Rowdy!), but he’s not working on your account, we promise. That means your responses will never be automated and come across like a bot. From our experience, we know consumers want to talk to a real person, and that’s what they will get. From review sites (Google Reviews, Yelp, etc.) to mobile apps (Google Playstore) and over all social media outlets, our team is versed in the art of communication that’s on-brand and in real-time.

Community Engagement
The Conversation Starts Here

Don’t leave ‘em waiting, show ‘em you care. With over 90% of today’s consumers turning to social media for support, it’s imperative for brands to be actively engaged. That’s where Elasticity comes in. With over a decade of customer service experience, we strategically interact with your fans to build brand awareness and increase brand affinity.